![]() If you are prompted with a 'Restricted Mode' pop-up box, please follow the instructions below to get out of Restricted Mode by resetting your ring to its original factory settings. Issue 500 | Ring goes into Restricted Modeĭescription: Members have reported that the ring goes into restricted mode The charger is blinking blue when the ring is placed on it. ![]() The App shows the error message “Connection failed,” which persists even after rebooting the phone. Issue 1577 | App shows "Connection failed" when setting up a brand-new ringĭescription: There have been a few reports where the members are not able to set up their Oura Ring with an Android phone. ****See more details of each individual issue below****ĭescription: Members are reporting some activities are showing with Automatic Activity Detection (AAD) in the Oura Appĭescription: Members are reporting Strava syncing wrong distance to the Oura App.ĭescription: Members are reporting that restorative time is not shown in the DHR graph or in the history as it has been previously shown. Issue 1598 | Restorative time missing from DHR graph Issue 1012 | Strava syncing the incorrect distance in Oura App Issue 1637 | Automatic Activity Detection (AAD) not showing activities properly in the Oura App ![]() our team is aware of the issue and is actively working on a fix.the issue is either new or simply a product imperfection. ![]() To find a specific issue, use the search function on your browser. The newest issues can be viewed at the top of the page, with more details and/or workarounds found below. Our team updates this list on a weekly basis and will remove fixed issues after six months. Use this list to see if an issue affecting your Oura Ring or app is already known. ![]()
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